At SSEW Technology Sdn Bhd, we implement a structured, transparent, and compliance-driven payment and fulfilment process to ensure smooth operations, protect all parties, and maintain adherence to Malaysian regulations, banking requirements, and international trading standards.
Our procedures are designed to:

• ensure fair, clear, and secure transactions,
• provide accurate documentation and traceability,
• prevent disputes through pre-delivery inspection and verification, and
• guarantee timely fulfilment of all service and commodity obligations.

The following policies outline how payments are collected, how oil and services are fulfilled, and the responsibilities of both SSEW and our clients.

Commodity Trading (Scum Oil, Sludge Oil, UCO)

A. Orders ≤ 10 Metric Tons (or ≤ RM50,000 value) — Offline Terminal (Preferred)

Applicable to:
Scum Oil / Sludge Oil (small batches) / Used Cooking Oil (UCO) / SPO which are ≤10 metric tonnes

Payment Steps:

1. Buyer inspects oil parameters onsite.
2. SSEW issues contract / confirmation.
3. Buyer pays a deposit or full amount via Offline Terminal (card machine).
4. SSEW prepares, loads, and dispatches the oil.
5. Buyer confirms delivery at destination.
6. SSEW finalizes payment capture or adjusts deposit to invoice.
7. Final invoice & receipt issued.

B. Orders > 10 Metric Tons — (Within Malaysia)

For transactions within Malaysia, the following payment methods are accepted:

a. TT (Telegraphic Transfer / Online Bank Transfer)

b. Offline Terminal (Card Payment) — for deposits or smaller batches

c. Company Cheque / Cashier’s Order (if approved)

Domestic Payment Steps:

1. Buyer issues Purchase Order.

2. Buyer pays deposit or full payment via TT / Offline Terminal.

3. SSEW loads cargo and issues MPOB + DO + COQ/COA.

4. Cargo delivered to buyer facility.

5. Buyer confirms arrival & parameters.

6. SSEW finalizes invoice & payment release.

C. Export Orders (Outside Malaysia) — LC (Letter of Credit)

LC is mandatory for international shipments to ensure secure and compliant transactions.

Export Payment Steps:

1. Buyer submits Purchase Order.
2. Buyer opens Irrevocable LC in favor of SSEW.
3. SSEW loads cargo and prepares export documents:
   • MPOB Export Permit
   • COQ/COA
   • DO
   • Bill of Lading (BL)
   • Commercial Invoice
4. Cargo shipped to buyer’s country.
5. Buyer confirms arrival at port.
6. LC payment released by buyer’s bank.

Fulfilment Policy

For Oil Trading

• Oil is inspected, sampled, and weighed at SSEW premises.
• Cargo is monitored during loading.
• Delivery by tanker, truck, or vessel depending on contract.
• Buyer confirms oil arrival before final payment release.
• Documentation provided: DO, invoice, MPOB forms, COQ/COA if required.

For Engineering, Fabrication & Consulting

• Work begins once deposit/terminal payment is recorded.
• Services follow detailed project milestones.
• Equipment delivered or installed as per schedule.
• Completion report issued upon final payment.

Client Agreement

By engaging SSEW Technology Sdn Bhd, the client agrees to the following obligations and conditions:

1. SSEW purchases and processes the following commodities:
   • Scum Oil
   • Sludge Oil / SPO
   • Used Cooking Oil (UCO)
   • Palm downstream oils
2. Prices are based on SSEW base rates and may adjust according to:
   • International market movement
   • Oil quality parameters (FFA, moisture, impurities)
   • Volume supplied
3. Payment method is determined by quantity:
   • TT / Company Cheque / Cashier’s Order / Offline Terminal for ≤10 MT (Domestic)
   • TT / Company Cheque / Cashier’s Order / Offline Terminal for >10 MT (Inside Malaysia)
   • LC for >10 MT (Outside Malaysia)
4. Client must ensure accuracy of information and documentation for MPOB/ISCC/ICIM/RSPO and required regulatory compliance.
5. Oil must meet agreed parameters at the time of inspection and delivery.
6. Payment must be settled according to the confirmed payment method before or upon delivery.
7. Any dispute shall be resolved through documentation review, mutual agreement, or third-party lab testing if necessary.